Frequently Asked Questions
Practical answers for shopping, shipping, returns, and order help.
How are VibeInk designs made?
VibeInk turns current culture and regional trend signals into original apparel concepts. Designs are reviewed before being made available as limited drops.
When will my order ship?
Most products are made to order. Production usually takes 2 to 5 business days before the carrier delivery window begins.
Can I return an item?
Return eligibility depends on the item condition and whether the product was customized. Review the refund policy before sending anything back.
Do you ship internationally?
Yes. Delivery time, duties, and taxes vary by destination. Shipping estimates are shown in the shipping policy and at checkout where available.
How do I get help with an order?
Send the order email address, order number, and a short description of the issue to support. That gives the team what they need to investigate quickly.